Privacy Policy
Effective Date: 13 May 2025
Last Updated: 13 May 2025
1. Introduction
Allevia HK Limited (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website (“Site”). This Privacy Policy outlines how we collect, use, disclose, and safeguard personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the laws of Hong Kong SAR. By accessing or using our Site, you agree to the terms of this Privacy Policy.
2. Collection of Personal Data
We may collect and process the following types of personal data:
- Identification Data: Name, email address, phone number, and mailing address
- Technical Data: IP address, browser type, operating system, device information
- Usage Data: Pages visited, time spent, clickstream data, and other analytics
- Communication Data: Records of correspondence and inquiries submitted via the Site
We collect personal data directly from you, through automated technologies, or from third parties where applicable.
3. Purpose of Collection
We collect personal data for the following purposes:
- To provide and maintain our services
- To verify identity
- To respond to inquiries and communicate with users
- To conduct market surveys, statistical analysis, and research
- To improve website functionality and user experience
- To comply with legal obligations and regulatory requirements
- To send promotional materials (with your consent)
- To fulfil other purposes directly related to any of the above
4. Disclosure of Personal Data
We may disclose your personal data to the following parties, where necessary and appropriate:
- Service Providers who support our website operations, data processing, and delivery of Testing Services
- Legal Authorities when required by applicable laws, regulations, or to protect our legal rights
- Business Partners for joint marketing initiatives or service collaborations, subject to your prior consent
- Successors or Assigns in the event of a merger, acquisition, or transfer of assets involving the Company
Your identity and personal data will not be disclosed to any external parties beyond those listed above. However, we may share such information with third-party service providers strictly for the purpose of performing services on our behalf in connection with the Testing Services.
5. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
6. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction.
7. Use of Cookies
Our Site uses cookies and similar technologies to enhance user experience. You may disable cookies through browser settings.
8. Your Rights
You have the right to request access to and correction of your personal data under the Personal Data (Privacy) Ordinance.
9. Third-Party Links
We are not responsible for the privacy practices or content of third-party sites.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
11. Contact Us
Privacy Officer
Allevia HK Limited
Email: enquiry@alleviahk.com
Address: 29/F, United Centre, Queensway, Admiralty, Hong Kong
Phone: +852 9851 6284